Shipra has over three years of experience in administration, customer service, and client relations across both government and private sectors. Her career began in customer service and operations, where she developed strong communication and problem-solving skills. She holds qualifications in Science and Education, providing a well-rounded understanding of people, communication, and organisational processes.

As the first point of contact at MasterPlan, Shipra manages front-desk operations and plays a key role in creating a warm and professional experience for clients and visitors. She supports a wide range of administrative and operational tasks, ensuring the smooth coordination of projects through document management, client communication, and general administrative support.

With previous experience in both government and customer-facing roles, Shipra is skilled in multitasking, handling confidential information, and maintaining professional relationships. She is committed to gaining valuable experience and continuing to grow in her professional career while contributing to the success of the team and the organisation.